Privacy Policy
Last Updated: March 11, 2025
At Kieng, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us through our website, we may collect your name, email address, phone number, and any other information you choose to provide.
- Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, pages viewed, time spent on those pages, and other diagnostic data.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and store certain information to enhance your experience.
How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and maintain our services
- To notify you about changes to our services
- To respond to your inquiries and fulfill your requests
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
- To send you marketing communications (with your consent)
Sharing Your Information
We may share your information with:
- Service Providers: We may employ third-party companies to facilitate our services, perform service-related tasks, or assist us in analyzing how our services are used.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access, update, or delete your information
- The right to rectification if your information is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right to request restriction of processing of your personal data
- The right to data portability
- The right to withdraw consent
Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Children's Privacy
Our services are not directed to anyone under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: +84396199959
- Address: 14A3 TTBV Bạch Mai, Ngõ 67 ngách 61 Phùng Khoang, Hà Nội, 100000